Welltel’s CTO explores how companies can make digital customer experience more human and create a more connected experience for their employees and customers alike.
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Dublin, 1st April 2021 - Welltel, Ireland’s fastest-growing communications and IT company, today announced a new deal with leading cloud contact centre solutions provider, Talkdesk® to enable Irish businesses to...
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A headset may appear as a simple piece of hardware, but it can vastly affect your work quality. Even more so these days when most or even all business communications...
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Customer experience and brand image is considered to be one of the most important parts of the business that can either make it or break it. However, when considering ways...
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Unified communications has had a growth of over 20% every year since 2015 (23% in 2017, and 21% in 2018) (Gartner, 2019) and this is not a surprise as it...
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How Will Digital Transformation Benefit Your Customer Experience? Customer experience is at the heart of digital transformation in every business. Implementing high end technology, such as the latest phone system...
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