Client Portal

To log a ticket to client portal click on the link below. If you wish to log a ticket please do so as normal by entering your email address and password. To view a video tutorial of how to use the client portal – scroll down and click on the play button below.

IT Support


To log a support request please email itsupport@welltelgroup.com or contact 016218633 during standard business hours.

When instructed please download and install Teamviewer. Once installed provide Welltel with your Teamviewer ID


Remote Support

Once a support engineer has assigned a pin number to your query. Click on the link below and enter your details. The support engineer will now have access to system and be able to provide remote support where possible.