When the quality of your Wi-Fi can determine whether a guest comes back to you or whether they post a good review or a bad one, it’s time to ask – is your Wi-Fi working hard enough?
Guest expectations are changing and rising perpetually. Customers want and demand more. They want to feel secure, looked after, special.
These days that means keeping them ‘connected’. With almost half travelling with two devices, and two in five travelling with three devices or more, they expect to be able to connect to their businesses, their colleagues, their friends, their families, their lives.
And they expect to be able to do so from the moment they arrive until the moment they leave. Securely.